Refund and Cancellation Policy

Last updated: 6 September 2026

This policy describes how OwnIt treats plan upgrades and cancellations. It is a production-quality draft for the current product and should be updated when a live payment provider is enabled.

Demo and beta checkout

The current product uses Demo Checkout. OwnIt does not collect card details or funds through Demo Checkout. Completing, cancelling, or failing a demo checkout does not create a charge, so there is nothing to refund for demo transactions.

Plan entitlements

Free, Pro, and Enterprise describe software access inside OwnIt (for example discovery limits, advanced filters, or listing promotion). Cancelling a demo-activated plan returns you to the free entitlements for your role when the demo subscription is no longer active.

When live payments are added

If OwnIt later connects a production payment provider, this page will be updated with the provider name, billing period, cancellation cut-off, and any refund window that then applies. Until that happens, do not treat this page as a paid-subscription refund scheme.

How to cancel

Signed-in users can manage plan selection from the in-product plans and billing screens. Questions can be sent through Support under the Subscription category.